SRE Services
without the full-time hire.
Get the reliability practices of a senior SRE services team, error budgets, SLOs, on-call design, incident response, without the cost of building an internal team from scratch.
What our SRE service covers
Most startups don’t need a 5-person SRE team. They need someone who can define SLOs, build a real on-call rotation, fix the alert fatigue, and ship reliability improvements, without pausing the product roadmap.
SLO definition & error budgets
We define the right SLOs for your product, set up error budget tracking, and give your team a framework for reliability vs. velocity trade-offs.
On-call design
Rotation design, escalation paths, alert tuning, runbook creation. We build on-call processes that don’t burn out your engineers.
Incident response
Incident command, post-mortem facilitation, action item tracking. We help you run incidents cleanly and actually learn from them.
Observability stack
Prometheus, Grafana, Loki, OpenTelemetry. Full observability, metrics, logs, traces, so you understand what your system is doing in production.
Capacity planning
Traffic forecasting, load testing, scaling strategy. We help you stop being surprised by growth.
Reliability audits
We review your architecture, deployment process, and monitoring setup and give you a concrete list of what to fix and in what order.
Series A/B startups that have had their first major incident and want to make sure it doesn’t happen again. Engineering teams with alert fatigue and no clear on-call process. Companies preparing for enterprise sales that require uptime SLAs.
How we work
What SRE Services Actually Deliver for a Startup
SRE services bridge the gap between development velocity and production reliability. For startups, this usually means building the reliability foundations the product team never had time to set up: SLO definitions, error budget tracking, incident runbooks, and an on-call rotation that doesn’t burn out your engineers.
The core value of SRE services is not just fixing incidents faster, it’s reducing their frequency. Our SRE engineers embed in your team, audit your current alerting and observability setup, identify the top sources of toil, and systematically eliminate them.
Startups that invest in SRE services early, before scaling, avoid the painful re-architecture that happens when reliability is added as an afterthought. An SLO is far easier to define when your system is at 50k users than at 5 million.
How Our SRE Services Are Structured
Our SRE services are delivered in three phases. First, a reliability audit: we map your current incidents, MTTR, alert noise, and deployment frequency to give you a clear picture of where you stand. Second, the SLO and observability layer: we define service-level objectives, instrument your services with Prometheus and OpenTelemetry, and build Grafana dashboards your team will actually use. Third, operational continuity: we run or hand over your on-call rotation with documented escalation paths and a runbook for every recurring incident.
All of our SRE services are delivered by engineers with production SRE experience at high-growth startups and scaleups. No junior consultants, no bloated delivery teams, just engineers who’ve done this before.
Frequently Asked Questions
Do we need a full SRE team or can we start smaller?
Most startups start with a single embedded SRE engineer. Our SRE services are modular, you can begin with an observability audit and SLO definition, then expand into full on-call coverage as your needs grow.
Which tools do your SRE engineers work with?
Our SRE services cover Prometheus, Grafana, Alertmanager, OpenTelemetry, PagerDuty, Opsgenie, Datadog, and Loki. We adapt to your current stack and introduce new tooling only when it solves a real problem.
How do SRE services differ from standard DevOps support?
DevOps focuses on delivery pipelines and infrastructure automation. SRE services focus on the reliability of what’s already running in production, error budgets, incident response, capacity planning, and eliminating toil. Many startups need both, and we can provide either or both depending on your team’s current gaps.
Google’s Site Reliability Engineering book is the foundational reference for any team building a reliability practice from scratch.